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Optimal Late Stage Solutions

Late stage bad debt recovery efforts require a nuanced and intelligent approach. At CCOC we have the data and staff resources in place to locate the consumer, to connect with the consumer, and to properly identify each account’s disposition. We prioritize inventory intelligently and implement optimal account treatment strategies that maximize your recovery.

Tried and True Methods

Our effective methods for handling bad debt will increase your recoveries:

  • Intelligent scoring and KPI-based queue sorting
  • Consumer-Friendly Statements and Calls: We customize letters and call scripts according to your preferences ensuring a positive consumer experience.
  • Onmi-channel Communications Solutions improve consumer reach and satisfaction
  • Real-Time Address and Phone Verification
  • Diligent Skip Efforts: We employ cutting-edge automated batch processes and also have a team of full-time skip tracers dedicated to locating the most hard-to-find consumer’s location and asset information.
  • Compliant Credit Bureau Reporting to Equifax, Experian and TransUnion that is fully customizable in accordance with your standards
  • No-Cost Litigation, including execution of post-judgment remedies

Providing Recovery Solutions for Over 30 Years